A recent customer told us… “…I have given a user a Team Member License and they can still create Opportunities…” The reason was, of course, that the user had been given a security role that allowed them to create opportunities. We felt that we should point this out because we have seen people getting confused around this area. This would, of course, constitute a breach of the licensing trust and could get you into serious trouble. With the licensing being trust-based there is technically nothing to stop you from assigning a Team Member License to a user and then giving them a security role that allows the user to perform almost any action within Dynamics 365. What this means is, Microsoft set out the rules and it is your duty as a Microsoft customer to follow them. The thing to bear in mind about these restrictions is that all Microsoft Dynamics 365 licensing is currently trust-based. The Team Member license has certain restrictions and boundaries that must be adhered to in order to stay within the right side of the licensing agreement. Anyone with a Team Member license can now consume all information within Dynamics 365. The first thing to say is that the reason that Microsoft have positioned the Team Member License at such a low price point is to bring down the barriers to knowledge sharing among all employees within the organisation. There are some considerations and we will explain in this post what can and can’t be achieved with Team Member subscriptions.ĭynamics 365 Customer Engagement license types – worth noting that the Marketing app is licensed at organisational level, not at a user level Trust-Based Licensing

Given the large price difference between the App and the Team Member license, you may be forgiven for asking why not just give everyone in the organisation Team Licenses. At the time of writing the cost of a standard Team Member License is £6 per head, as opposed to the next license up which is currently £71.60 for an App license and the Plan 1 license weighing in at £86.70. Microsoft offers an incredibly low price, restricted license for Dynamics 365 called the Team Member License. There is a third level of licensing, which we will discuss in this post, which is very interesting for organisations looking to give CRM access to the whole organisation. For those users that need it, a Plan license allows full access to pretty much everything under the sun! An App license gives access to a particular function set such as Sales, Service, Project Service and Field Service. See our update here April 2019 Updated Blog:įlexible licensing is one of the strong features that make Microsoft Dynamics 365 such a compelling CRM choice. Note: There are important changes to Microsoft Dynamics 365 Team member licenses taking place in April 2020.

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